- 1Write your accountIn the IRCC Portal application
- 2Submit in 60 daysOne 30-day extension on request
- 3Update before referralThrough the IRCC web form
- 4Final changes5 days after Notice to Appear
- 5HearingThe member questions you on it
Overview
The Basis of Claim is the core of a refugee claim. Schedule 1 of the Refugee Protection Division Rules (RPD Rules) lists the information you must give, such as what you fear would happen if you returned, what has already happened to you and your family, and whether you sought protection in your country or elsewhere. At the hearing, the RPD member compares your Basis of Claim with your documents and your testimony.
- To submit your application, including your BOC information
- 60 days
- After the Notice to Appear, for changes or additions
- 5 days
- After referral, for personal evidence
- 30 days
- Before the hearing, for country conditions evidence
- 10 days
What changed on November 3, 2026
Amendments to the RPD Rules (SOR/2026-219) and the regulations (SOR/2026-218) replaced the Basis of Claim Form with Basis of Claim information that you give to the Minister in one online application, whether you claimed at a port of entry or inside Canada. The rules also set new deadlines: personal evidence within 30 days after referral, and changes to your Basis of Claim within 5 days after you receive the Notice to Appear. Transitional measures apply until early January 2027.
The point most people get wrong is treating the Basis of Claim as a first draft. It is signed under a declaration that it is complete, true and correct, with the same effect as an oath. Facts you leave out and add later, or details that change between versions, are a frequent reason members doubt a claimant's credibility.
Which rules apply to you
| Referred on or before November 2, 2026Basis of Claim Form | Referred from November 3, 2026Basis of Claim information | |
|---|---|---|
| How you gave it | The BOC form, given to the officer by the eligibility decision for an inland claim, or to the RPD after referral for a port of entry claim | Questions in the online refugee claim application in the IRCC Portal |
| Who receives it first | The officer (inland) or the RPD (port of entry) | IRCC or the CBSA, which sends it to the RPD at referral |
| Personal evidence due | 10 days before the hearing | 30 days after referral (60 days if referred by January 3, 2027) |
| Changes or additions due | 10 days before the hearing if the Notice to Appear arrives by January 3, 2027; otherwise 5 days after it | 5 days after you receive the Notice to Appear |
| Form for changes | RPD form: Changes to the BOC form or BOC information | RPD form: Changes to the BOC form or BOC information |
Under the rules before November 3, 2026, inland claimants gave the completed BOC form to the officer by the eligibility decision. Port of entry claimants sent it to the RPD after referral, within 15 days under the regulations, which RPD practice notices extended to 45 days from August 2020. Those claims have already been referred, so this history matters mainly for checking which later deadlines apply.
What your Basis of Claim must include
The online application asks the RPD's questions for you. The main items in Schedule 1 of the RPD Rules, as amended on November 3, 2026, are:
- Who you areYour names (including any you used before), date of birth, sex and gender, nationality, ethnic or racial group or tribe, languages and dialects, and religion.
- What you fearWhether you believe you would be persecuted or harmed if you returned today, what you expect would happen, who would do it and why.
- What has happenedWhether you, a relative or people in your situation were persecuted, harmed, mistreated or threatened, by whom, when and why.
- Protection you soughtWhether you asked any authority or organization in your country for help and what happened. If not, why not.
- Other placesWhether you moved within your country or to another country for safety, whether you claimed asylum there and, if not, why not.
- Travel and entryWhen and why you left, any Canadian visa applications, who helped you get a visa and whether they were paid, and the date you entered Canada.
- Family and childrenRelatives' details, earlier refugee claims by you or close family, and, for a child under 7 claiming with you, why the child would be at risk.
- Help and representationWho helped you make the claim, whether you have counsel and what they were retained to do, your official language and whether you need an interpreter.
Write in English or French. Give specific dates, places and names where you can, in the order events happened. If family members claim with you, the IRB says one person can rely on another's answers, but each claimant 18 or older must sign their own declaration. A parent, legal guardian or designated representative completes the application for each child under 18.
Step by step
- 1
1. Eligibility decision
When an officer finds your claim eligible, you receive a Notice of Application Due Date. You have 60 days after the day of that decision (section 159.8 of the regulations), and the notice shows your due date.
- 2
2. Answer the RPD's questions
Complete the Basis of Claim questions and the rest of the application in the IRCC Portal. Upload copies of your identity and travel documents, genuine or not, and any documents about children claiming with you.
- 3
3. Sign the declarations
Each claimant 18 or older declares the information is complete, true and correct. If you answered without an interpreter, you declare you can read and understand the language. If an interpreter helped, the interpreter signs a declaration too, and you upload it before submitting.
- 4
4. Ask for more time if you need it
Before the due date, ask in the IRCC Portal for the one-time 30-day extension. It is automatic and applies to your whole family group. IRCC may also extend or pause the period for reasons of fairness.
- 5
5. Update before referral
If you need to correct or add to your Basis of Claim before referral, use the IRCC web form and choose Update your application. Include a document explaining the changes and list any documents you add.
- 6
6. After the Confirmation of Referral
From now on, send everything to the RPD, not IRCC. Changes go on the RPD's mandatory form, with a description of how the new information differs and a new declaration. They must arrive no later than 5 days after you receive the Notice to Appear.
- 7
7. At the hearing
The member questions you about your application. If an interpreter helped you prepare it, the member asks whether you understood what was interpreted.
Missing the 60-day deadline
If you do not complete the application by the due date, or do not send information IRCC requests, your claim is sent to the RPD for pre-referral abandonment. You can stop that process by submitting what is missing before the RPD decides. An abandoned claim cannot be made again.
Changing your Basis of Claim
| Your situation | Changes must be received |
|---|---|
| Claim referred on or after November 3, 2026 | No later than 5 days after you receive the Notice to Appear |
| Claim referred on or before November 2, 2026, Notice to Appear received on or before January 3, 2027 | No later than 10 days before the hearing |
| Claim referred on or before November 2, 2026, Notice to Appear received on or after January 4, 2027 | No later than 5 days after you receive the Notice to Appear |
Send changes without delay, even before the deadline. The IRB says that if you have no counsel and receive the Notice to Appear by mail, it allows 7 days for delivery, so your changes are due 12 days after the date on the notice, moved to the next business day if that is a weekend or holiday. If you use the IRB's My Case portal, you receive the notice at once and have 5 days.
Use the RPD's form called Changes to the BOC form or BOC information for every change and identify each change clearly. The RPD applies the form requirement flexibly for claimants without counsel, but the changes must still be in writing. If you get an identity or travel document after referral, give the original to the Minister without delay and a copy to the RPD, saying how and when you gave the original.
Supporting evidence and translations
- Identity documentsPassport, national identity card, birth or marriage certificate, driver's licence or military document. If you have none, be ready to explain why and what you did to get them (RPD Rule 11).
- Personal evidencePolice or medical reports, proof of political or other membership, sworn statements from witnesses, photographs, threats you received and travel records. You can upload what you have with your application.
- Country conditionsCheck the IRB's National Documentation Package for your country. Do not send documents already in it. Up to 100 pages per country without permission, due 10 days before the hearing, and never uploaded in the IRCC Portal.
- TranslationsA document not in English or French needs a translation and a declaration by a human translator with their name, the language and dialect, and a statement that it is accurate. Software or AI may help, but the translator must review it and say AI was used.
- No AI-created evidenceYou cannot use AI to create or change evidence. If you use AI in other documents, such as written arguments, you must declare it.
- Copies to the MinisterIf the Minister intervenes, send the Minister a copy of everything you give the RPD. The My Case portal sends documents to the RPD only.
Late documents are not automatically refused. Provide what you have on time, then send any later document with the RPD's application to submit late disclosure, explaining when you asked for it, when you got it and why it matters. The member decides whether it can be used, considering its relevance, whether it is new and whether you could have provided it on time with reasonable effort.
Costs and processing times
Documents not in English or French must come with a translation and a translator's declaration, so plan for translation costs. Key time limits in effect on November 4, 2026:
60 days after eligibility
Application with Basis of Claim information
Plus one 30-day extension if you ask before the due date
Before referral
Updates through the IRCC web form
30 days after referral
Personal evidence to the RPD
60 days for claims referred November 3, 2026 to January 3, 2027
5 days after the Notice to Appear
Changes or additions to your Basis of Claim
10 days before the hearing
Country conditions evidence
The wait from referral to a hearing is long. The live figure below is IRB data on past cases, not a forecast for your claim.
Free toolProcessing timesIRCC’s current processing times, updated daily, with IRB and LMIA times.OpenCommon refusal reasons
- Omissions: an important event appears for the first time in testimony or in a late change, and the member asks why it was left out.
- Inconsistencies: dates, places or names differ between your Basis of Claim, your other application answers, your documents and your testimony.
- Vague account: general statements that do not explain who harmed you, when and why, or why you cannot get protection or live elsewhere in your country.
- Interpretation problems: an account written with an interpreter that you did not fully understand before signing.
- Unsupported identity: no acceptable identity documents and no reasonable explanation of the steps you took to get them.
- Missed deadlines: late changes or evidence the member does not accept, or a claim declared abandoned before or after referral.
Correct a mistake as soon as you find it, in writing and on the required form, and explain why the information changed.
Current processing times
- Refugee claim (IRB Refugee Protection Division)About 24 monthsSource: IRB, Dec 31, 2025
Estimates published by IRCC, the IRB or ESDC, updated automatically. They are not a promise of how long your application will take.
See all processing timesFrequently asked questions
Not as a separate form if your claim is new. Since November 3, 2026, you give your Basis of Claim information by answering the RPD's questions in the refugee claim application in the IRCC Portal. Claims referred to the RPD before that date used the BOC form.
For new claims, it is part of the application due 60 days after an officer finds your claim eligible. You can ask once, before the due date, for an automatic 30-day extension in the IRCC Portal. Missing the deadline can lead to pre-referral abandonment.
Yes. Before referral, use the IRCC web form and explain the changes. After referral, use the RPD's form for changes to the BOC form or BOC information, and make sure it arrives no later than 5 days after you receive the Notice to Appear, or by the transitional deadline that applies to you.
If you receive your Notice to Appear on or before January 3, 2027, changes must arrive no later than 10 days before the hearing. If you receive it on or after January 4, 2027, they are due no later than 5 days after you receive it. This comes from the RPD's practice notice of November 3, 2026.
No. The information must be in English or French. If an interpreter helps you, review your answers with them in your language, and the interpreter must sign a declaration that you understood what was interpreted.
They need an English or French translation with a declaration signed by the translator, giving their name, the language and a statement that the translation is accurate. Machine translation alone is not enough: a human translator must review it and say if AI was used.
You can upload personal evidence with your application. After you receive the Confirmation of Referral, send further personal evidence to the RPD within 30 days after referral, or 60 days if your claim was referred from November 3, 2026 to January 3, 2027. Country conditions evidence goes to the RPD 10 days before the hearing.
Family members claiming together can rely on another person's answers when describing the basis of their claim. Each claimant 18 or older must still sign a declaration that the information they give or rely on is complete, true and correct.
Related programs
Official sources
We checked this page against these official sources on the review date above. Rules change often, so confirm with the official source before you apply.
- IRB: Step 2, provide your Basis of Claim information
- IRB: Step 4, collect your evidence
- IRB: RPD practice notice on procedural issues (November 3, 2026)
- IRB: Questions and answers on the RPD practice notice
- IRB: Step 1, make your claim
- IRB (archived): Practice notice extending the BOC form time limit (2020)
- Canada Gazette, Part II: Rules Amending the Refugee Protection Division Rules (SOR/2026-219)
- Canada Gazette, Part II: Asylum System Reform Regulations (SOR/2026-218)
- Justice Laws: Refugee Protection Division Rules
- IRCC: Complete your eligible claim
This page is general information, not legal advice. No immigration outcome can be guaranteed. For advice on your situation, book a consultation with a licensed consultant.

