- 1Pick program and formsCurrent versions from IRCC
- 2Answer everythingEvery question, every signature
- 3Gather documentsWith translations where needed
- 4Check fees and reviewOptional review by authorized person
- 5Submit and follow upBiometrics and document requests
Overview
Immigration, Refugees and Citizenship Canada (IRCC) says you don't need to hire a representative. All the forms and instructions are free on its website, and if you follow the instruction guide you should be able to fill out and submit the application yourself. Using a representative does not draw special attention to an application and does not mean IRCC will approve it.
Many people prepare their own application and ask someone to check it before they submit. That is allowed, but the law treats paid advice seriously. Under section 91 of the Immigration and Refugee Protection Act (IRPA), no one may represent or advise you for payment, or offer to, unless they are authorized. IRCC says this applies to advice given before or after an application is made.
- IRCC forms and instruction guides
- Free
- IRPA rule limiting paid advice to authorized people
- Section 91
- Use of a Representative form
- IMM 5476
- To give biometrics after an Express Entry biometrics letter
- 30 days
The point most self-applicants miss is that you are responsible for everything in your application, even if someone else filled it in. False or missing information can lead to a misrepresentation finding under section 40 of IRPA, which carries a 5-year bar. A careful check before you submit protects you from both simple errors and this larger risk.
Who it fits
A good fit if
- You are filling in your own visitor, study, work, permanent residence, sponsorship or citizenship application.
- You want to understand who may legally help you, and when a helper must be declared to IRCC.
- You want a checklist of what to verify before you press submit or mail the package.
- You are thinking of paying someone to review your file and want to confirm they are authorized.
Look elsewhere if
- IRCC has already sent you a letter raising concerns about your application. Procedural fairness letters
- Your application was refused and you want to see the officer's notes. GCMS notes
- Your case involves a past refusal, inadmissibility or lost status. Complex and high-risk cases
- You are applying to a Quebec selection program, where Quebec's own rules also apply. Immigrating to Quebec
IRCC's rules on representatives
IRCC sorts the people who help applicants into three groups. What matters is whether they are paid, in money or any other way, and whether they act for you with IRCC.
| Authorized paid representative | Unpaid representative | Other helpers | |
|---|---|---|---|
| Who | Lawyers in good standing with a Canadian law society, paralegals licensed by the Law Society of Ontario, notaries of the Chambre des notaires du Québec, and CICC licensees | Family, friends or others who charge nothing, and lawyers or consultants acting free of charge | People who help with the website, scanning, uploading, translation, travel plans or choosing courses |
| May be paid | Yes | No | For those services only, not immigration advice |
| Gives advice and deals with IRCC for you | Yes | Yes | No |
| Form IMM 5476 needed | Yes | Yes | No |
- Paid means any compensationIf you give a representative money or compensate them any other way, IRCC treats them as paid, and they must be authorized. This is true even when someone else pays them.
- Unauthorized paid helpIRCC will not deal with representatives who charge a fee but are not authorized. If you appoint one, IRCC may return or refuse your application.
- Declare your representativeSubmit the Use of a Representative form (IMM 5476), signed by your representative, with your application. You must submit it even if they are unpaid. Dependent children aged 18 or older need their own form if the representative also acts for them, and outside sponsorship applications a spouse or partner needs a separate form. You can have only one representative at a time for each application.
- Declare paid advice tooSection 10(2) of the Immigration and Refugee Protection Regulations (IRPR) says that if an authorized person advised you for payment on the application, the application must include their name, contact details, regulatory body and membership number, even if they do not act as your representative.
- Someone who only checks statusA person who only gets information about your file, such as its status, uses the Authority to Release Personal Information to a Designated Individual (IMM 5475). They cannot act for you.
- Paralegals and students-at-lawIRCC says paralegals (Ontario only) must be members of the Law Society of Ontario. Students-at-law may help only under the supervision of a lawyer or Quebec notary.
In Quebec, section 91 of IRPA confirms that Quebec's immigration law also applies to CICC licensees who represent or advise clients for payment there.
What a pre-submission review checks
A review compares your package with the law and IRCC's instructions before an officer does. Whether a trusted friend does it for free or you pay an authorized professional, a thorough review covers these points.
- The right program and applicationYou meet the program's requirements on the date you apply, and you chose the right application type.
- Current formsIRCC replaces forms from time to time and stops accepting old versions after a set date. For example, the current Use of a Representative form (IMM 5476) is version 11-2025, and IRCC accepted earlier versions only until March 12, 2026. Download forms again just before you apply.
- Every question answeredAnswer every question. If you have no answer and the form or guide gives no instructions, write N/A, on paper or online. IRCC may return or refuse an incomplete application.
- Signatures and declarationsEvery form that needs a signature is signed by the right person. The Regulations require the application to be signed.
- Documents on the checklistEach document on your program's document checklist is present, readable and current.
- TranslationsDocuments not in English or French come with a translation, an affidavit from the translator and a certified copy of the original, unless your guide says otherwise.
- FeesThe right fees for every person are paid, with the receipt included.
- ConsistencyDates, addresses, jobs, family members and travel history match across all forms, past applications and documents.
- Representatives and advisers declaredForm IMM 5476 is included for any representative, and any paid adviser is named as the Regulations require.
Costs and processing times
IRCC's forms and guides are free. Government fees depend on your application. The biometrics fee is one of the fees most often missed.
| Fee | Amount |
|---|---|
| Biometrics, per person | $85 |
| Biometrics, family of 2 or more applying at the same time (maximum) | $170 |
| Biometrics, group of 3 or more performing artists applying for work permits at the same time (maximum) | $255 |
Processing times depend on the application; IRCC's current times are in the processing times tool.
Common refusal reasons
There are two different outcomes to avoid. A returned application is sent back without a decision because it is not complete; you must fix it and apply again. A refused application has been assessed and does not meet the requirements.
| Error | What usually happens | Rule |
|---|---|---|
| A question left blank, a missing signature or a missing required document | IRCC may return or refuse it | IRPR sections 10 and 12 |
| Fee not paid, or no proof of payment | The application is returned | IRPR sections 10(1)(d) and 12 |
| Old version of a form | IRCC may not accept it after the date it sets | IRCC form instructions |
| Documents not in English or French sent without a translation and translator's affidavit | The documents do not meet IRCC's language requirements | IRCC document language rules |
| Translation done by you, a family member or your representative | Not accepted by IRCC | IRCC glossary, certified translations |
| Biometrics fee not paid when you apply | Your application may be delayed | IRCC biometrics instructions; for Express Entry, 30 days from the letter date to give biometrics |
| Not following the instructions in a request for documents | Your application may be delayed | IRCC request instructions |
| Paid helper who is not authorized, or not declared | IRCC may return or refuse the application | IRPA section 91; IRPR section 10(2) |
| False or missing information, including by a helper | Refusal and a possible 5-year bar for misrepresentation | IRPA section 40 |
How to verify a consultant or lawyer
- 1
Search the CICC public register
The College of Immigration and Citizenship Consultants Act requires the College to publish its register of licensees on its website in a searchable format and keep it up to date. Search by the consultant's name and confirm the licence is in good standing. IRCC says not to use anyone who is not a member in good standing.
- 2
For a lawyer, notary or paralegal, check their regulator
Lawyers belong to a provincial or territorial law society, Quebec notaries to the Chambre des notaires du Québec, and paralegals to the Law Society of Ontario. IRCC says most law societies let you check online whether a person is a member in good standing.
- 3
Ask for a written service agreement
Under the CICC Code of Professional Conduct, a licensee must sign a written service agreement with you before providing services. It must include their name and registration number, an itemized list of services and an estimate of fees.
- 4
Be wary of promises
The Code forbids licensees from guaranteeing the success of an application. Be careful with anyone who advertises free help and later charges a fee, or who advises you to give false information.
- 5
Check IRCC's list of violations
IRCC can issue monetary penalties to people who give unauthorized paid advice, and publishes their names and violations on its website.
- 6
Know where to complain
Complaints about consultants go to the CICC; about lawyers or notaries, to their law society or the Chambre des notaires; and about paralegals, to the Law Society of Ontario. Suspected fraud can be reported to IRCC through its web form and to the Canada Border Services Agency.
Changing or removing a representative
You can change or cancel your representative at any time with a new IMM 5476. If you find out a paid helper was not authorized, IRCC says to remove them from your file as soon as possible.
After you submit
IRCC first checks that your application is complete, then sends an acknowledgement of receipt. If you have not received one, your application may be incomplete and on its way back to you, or still in review. If you need to give biometrics, IRCC sends an instruction letter once the biometrics fee is paid.
Later, IRCC may ask for more documents. Its request tells you what it needs, how to submit and how much time you have. If you need more time, explain why and include proof that you tried to get the document. If an officer raises a concern, you will receive a procedural fairness letter with its own deadline.
Frequently asked questions
No. IRCC says you don't need a representative, its forms and guides are free, and if you follow the instructions you should be able to apply yourself. Using a representative does not draw special attention to your application or mean it will be approved.
Yes, if they are not paid in any way. If they act for you with IRCC, they are an unpaid representative and you must submit form IMM 5476. If they only help with things like scanning, uploading or using the website, no form is needed.
Only an authorized person: a lawyer in good standing with a Canadian law society, a paralegal licensed by the Law Society of Ontario, a notary of the Chambre des notaires du Québec, or a licensee of the College of Immigration and Citizenship Consultants. Apart from narrow exceptions, such as students-at-law supervised by a lawyer, paying anyone else for immigration advice breaks section 91 of the Immigration and Refugee Protection Act.
If the person was paid to advise you on the application, yes. The Regulations require the application to include the adviser's name, contact details, regulatory body and membership number. A representative who acts for you, paid or unpaid, must be declared on form IMM 5476.
It is the Use of a Representative form. You use it to appoint, update, change or cancel a representative, and you must submit it even if your representative is unpaid. Once appointed, the representative receives IRCC's correspondence on your behalf.
Under the Regulations, an application that is not on the required form, not signed, missing required information or documents, or missing proof of the fee is returned without processing. Read the return letter to see what was missing, fix it, use the current form version and apply again.
Unless IRCC tells you otherwise, documents not in English or French need an English or French translation, an affidavit from the translator and a certified copy of the original. You, your family members and your representative are not allowed to do the translation.
Search the public register of the College of Immigration and Citizenship Consultants, which the law requires the College to keep searchable and up to date on its website. Confirm the person is in good standing. For lawyers and notaries, check their law society or the Chambre des notaires du Québec.
Follow the deadline in your biometrics instruction letter. For Express Entry permanent residence applications, IRCC says you have 30 days from the date on the letter. The fee is $85 per person, or a maximum of $170 for a family applying at the same time.
Related programs
Official sources
We checked this page against these official sources on the review date above. Rules change often, so confirm with the official source before you apply.
- IRCC: Learn about representatives
- IRCC: Find out if your representative is authorized
- IRCC: How to choose an immigration or citizenship representative
- IRCC: Use of a Representative form (IMM 5476) and instructions
- IRCC: File a complaint against a representative
- IRCC Help Centre: How do I fill out an IRCC application?
- IRCC Help Centre: What language should my supporting documents be in?
- IRCC: Glossary (certified translations)
- IRCC: Citizenship and immigration application fees (fee list)
- Justice Laws: Immigration and Refugee Protection Regulations, sections 10 and 12
- Justice Laws: College of Immigration and Citizenship Consultants Act, section 31
- IRCC: Add, change or cancel a representative
- IRCC: Express Entry, after you apply (biometrics letter)
- IRCC: How to check the status of your application
- IRCC: Submit new documents or information we requested
- Justice Laws: Code of Professional Conduct for CICC Licensees (SOR/2022-128)
- Justice Laws: Immigration and Refugee Protection Act, sections 40 and 91
This page is general information, not legal advice. No immigration outcome can be guaranteed. For advice on your situation, book a consultation with a licensed consultant.

