12104 – Employment insurance and revenue officers

Lead statement

Excise tax revenue officers administer and enforce laws and regulations related to tax revenue.

Main duties

• Audit accounting records to determine income, exemptions, payable taxes, compliance with reporting regulations and existence of fraud
• Examine accounting systems and internal controls of organizations
• Provide advice on reporting and evaluation methods for goods subject to taxation
• Prepare briefs and assist in searching and seizing records, and in preparing charges for court cases.
• Determine the eligibility of persons applying for government benefits such as Employment Insurance (EI), Canada Pension Plan (CPP) and Old Age Security (OAS)
• Ascertain the facts on such issues as reasons for loss of employment and availability for work
• Monitor the payments of benefits and investigate claimants when there appears to be fraud or abuse.

Employment requirements

• A bachelor's degree or college diploma is usually required.
• Several years of related administrative or regulatory experience may be required.
• Completion of specialized government training is required.

Example job titles

tax appeal officer · appeal officer - taxation · excise tax collection supervisor · excise tax collector · tax investigator · taxation investigator · tax officer · taxation officer · revenue agent · revenue officer · tax recovery officer · tax collection officer · collection officer - taxation · collection agent - government services · employment insurance agent · employment insurance officer · appeal officer · business expertise consultant - government services · citizen services officer (CSO) - government services · integrity services investigator - government services · integrity services investigator - Service Canada · benefits officer - government services

Wages (per hour)

Source: Job Bank wages, 2025 release (ESDC). Low and high are the 10th and 90th percentiles.