40030 – Managers in social, community and correctional services

Lead statement

Managers in social, community and correctional services plan, organize, direct, control and evaluate the programs and activities of social service and community agencies, correctional institutions, counselling departments, labour organizations, professional associations, political parties and non-governmental organizations.

Main duties

• Plan, organize, direct, control and evaluate the delivery of social and community service programs such as income maintenance, children's aid and emergency housing services
• Manage the operations and activities of social and community centres, correctional facilities and detention centres
• Administer the programs of non-governmental organizations involved with social issues such as health care, human rights, consumer protection, international development and environmental protection
• Administer programs of membership organizations such as political parties, labour organizations, business and professional associations
• Establish administrative procedures to meet objectives set by board of directors or senior management
• Direct and advise professional and non-professional staff delivering services and programs to the general public and to the organization or association membership
• Plan, administer and control budgets for programs, equipment and support services
• Represent their respective organizations for the purpose of government liaison and media relations
• Participate in policy development by preparing reports and briefs for management committees and working groups
• Hire and provide training for professional and non-professional staff.

Employment requirements

• Managers in social, community and correctional services usually require a master's degree in a social science or administrative discipline andseveral years of experience in a related occupation, such as a community and social service worker, social or health policy researcher, consultant or program officer, probation or parole officer, or social worker.
• Managers of associations and membership organizations require extensive experience in a related occupation, trade or industry.

Example job titles

Chamber of Commerce administrator · child welfare services administrator · social services area director · social services district director · family services area manager · association director · association manager · children's aid society director · community arts coordinator · correctional institution director · counselling services director · director of counselling · counselling services manager · social services department chief · social services department head · welfare organization department director · detention centre director · community services director · correctional treatment and training director · director of guidance services · guidance services director · guidance director · director of operations - housing department · director of public welfare · welfare manager · public welfare director · community centre director · community centre manager · community programs director · consumer information director · correctional services director · family resources director · correctional rehabilitation society director · psychological services director · religious education director · social work director · veterans' services director · volunteer services director · welfare organization director · welfare organization manager

Wages (per hour)

Source: Job Bank wages, 2025 release (ESDC). Low and high are the 10th and 90th percentiles.