72025 – Supervisors, mail and message distribution occupations

Lead statement

Supervisors of mail and message distribution occupations supervise and co-ordinate the activities of workers in the following unit groups: Postal services representatives (64.401), Letter carriers (74.101), Mail and parcel sorters and related occupations (74.100) and Couriers and messengers (74.102).

Main duties

• Co-ordinate, assign and review the work of postal clerks, couriers and letter carriers engaged in the collecting, sorting and delivering of mail, parcels and other material
• Establish work schedules and procedures and co-ordinate activities with other work units or departments
• Resolve work-related problems and prepare and submit progress and other reports
• Train workers in job duties, safety procedures and company policies
• Requisition supplies and materials
• Ensure smooth operation of computer systems and equipment and arrange for maintenance and repair work
• May perform the same duties as workers supervised.

Employment requirements

• Completion of secondary school is required.
• Several years of experience in the occupation supervised are usually required.
• Physical fitness may be required for some occupations in this unit group.

Example job titles

postmaster/mistress · mail and postal clerks supervisor · letter carriers supervisor · mail carriers supervisor · messenger service supervisor · postal station employees supervisor · assistant postmaster/mistress · mail room supervisor · postal station supervisor · postal clerks supervisor · courier service supervisor · postal workers supervisor · mail facilities senior administrator · mail clerks supervisor

Wages (per hour)

Source: Job Bank wages, 2025 release (ESDC). Low and high are the 10th and 90th percentiles.