13112 – Medical administrative assistants
TEER 3Occupations usually requiring a college diploma or apprenticeship of less than 2 years, or more than 6 months of on-the-job training
Lead statement
Medical administrative assistants perform a variety of secretarial and administrative duties in doctor's offices, hospitals, medical clinics and other medical settings.
Main duties
- Schedule and confirm medical appointments and receive and communicate messages for medical staff and patients
- Enter and format electronically based medical reports and correspondence and prepare spreadsheets and documents for review
- Interview patients in order to complete forms, documents and case histories
- Complete insurance and other claim forms
- Initiate and maintain confidential medical files and records
- Prepare draft agendas for meetings and take, transcribe and distribute minutes
- Prepare financial statements and billing
- Establish and maintain various internal office administrative support procedures such as document tracking and filing and monthly reporting
- Order supplies and maintain inventory
- Determine and establish office procedures and routines
- May supervise and train other staff in procedures and in use of current software.
Employment requirements
- Completion of secondary school is usually required.
- Completion of a one- or two-year college program or other specialized courses for secretaries or medical secretaries is usually required.
Example job titles
medical secretary · medical stenographer · ward secretary - hospital · ward secretary · medical administrative assistant · administrative assistant - medical · case load planner - home health care services
Wages (per hour)
| Province / territory | Low | Median | High |
|---|---|---|---|
| Canada | $18.92 | $25.00 | $32.00 |
| Newfoundland and Labrador | $17.65 | $24.50 | $28.00 |
| Nova Scotia | $18.00 | $23.50 | $29.80 |
| New Brunswick | $20.00 | $25.00 | $28.00 |
| Quebec | $19.23 | $24.00 | $28.00 |
| Ontario | $17.60 | $25.00 | $32.70 |
| Manitoba | $18.00 | $24.00 | $34.62 |
| Saskatchewan | $18.46 | $24.75 | $31.00 |
| Alberta | $20.00 | $29.00 | $35.00 |
| British Columbia | $21.54 | $26.50 | $35.00 |
Source: Job Bank wages, 2025 release (ESDC). Low and high are the 10th and 90th percentiles.
Occupation details: ESDC OaSIS 2025, based on NOC 2021.