14201 – Banking, insurance and other financial clerks

Lead statement

Bank clerks compile, process and maintain banking and other financial information.

Main duties

• Compile records of deposits, withdrawals, loan and mortgage payments, cheques and purchase, sale and exchange of securities
• Process loan and mortgage applications, loan and mortgage payments, retirement savings plan applications, term deposits, drafts and money orders
• Verify and balance automatic teller machine transactions and ledger entries, calculate service charges and interest payments and notify customers regarding account discrepancies and captured bank cards
• Answer enquiries and provide information on banking products, policies and services
• May sell drafts, money orders, travellers' cheques and foreign currency, rent safety deposit boxes and open and close savings, chequing and other accounts.
• Process enrolments, cancellations, claims transactions, policy changes and premium payments
• Review insurance applications and verify insurance coverage, premiums paid and other insurance information
• Calculate insurance premiums, pension benefits and annuity payments
• Compile and maintain claims data, rates and insurance data and records
• Answer enquiries and provide information on insurance products, policies and services.
• Compile and maintain rental, sale and other real estate listings
• Compile and maintain stock, bond and other securities listings
• Sort, verify and process real estate, securities and other financial transactions
• Answer enquiries and reply to correspondence.

Employment requirements

• Completion of secondary school is required.
• A business college diploma may be required.
• On-the-job training and short-term training courses or programs specific to the financial establishment are usually required.

Example job titles

bank clerk · brokerage clerk · credit clerk · interest clerk · mortgage clerk · personal credit lines clerk · credit assessment clerk · death benefits clerk · dental claims clerk · employee insurance clerk · group insurance clerk · hospital insurance clerk · property and equipment insurance clerk · senior claims clerk · dividend calculation clerk · dividend calculation clerk - financial sector · real estate clerk · property clerk · realty clerk

Wages (per hour)

Source: Job Bank wages, 2025 release (ESDC). Low and high are the 10th and 90th percentiles.