10029 – Other business services managers
Lead statement
Other business services managers plan, organize, direct, control and evaluate the operations of establishments that provide services to business, and ensure the quality of those services and client satisfaction.
Main duties
- Plan, organize, direct, control and evaluate the operations of establishments that provide services to business such as management consulting, market research, personnel and payroll services, contact centre services and security services
- Plan, develop and organize the policies and procedures of these establishments
- Develop action plans, provide expertise in response to client needs, and support and advise project teams
- Direct and advise staff in the development and implementation of service quality assessment strategies
- Plan, administer and control budgets for client projects, contracts, equipment and supplies
- Represent the company within various economic and social organizations
- Assist staff with administrative or technical problems
- Hire, train and supervise staff.
Employment requirements
- A bachelor's degree or college diploma in a field related to the business service provided is usually required.
- Several years of experience in a field related to the business service provided are usually required.
- Licences, certificates or registration may be required for some business services managers. For example, accounting firm managers usually require accounting certification.
- University studies in business administration may be required.
Example job titles
accounting firm manager · audit firm manager · auditing firm manager · customs manager - business services · detective agency manager · nursing registry manager · organizational methods analysis manager · organizational methods analysis director · organizational planning and development director · placement agency manager · placement office manager · employment office manager · employment agency manager · legal firm manager · management consulting service manager · market research service manager · methods and procedures manager · payroll service manager · personnel agency manager · private investigation and security service manager · security service manager · survey research service manager · organizational methods analysis director - business services · personnel consulting service manager · organizational services head · management services division head - business services · accounting firm manager - business services · conference development manager · professional services manager - business services · call centre manager · contact centre manager · conference services manager · surface land administration manager · mineral land and contract manager · mineral land administration manager · land contracts manager · well and facilities asset manager · energy asset joint venture manager · assistant vice-president - trade, broadcasting and other services
Wages (per hour)
| Province / territory | Low | Median | High |
|---|---|---|---|
| Canada | $30.65 | $49.23 | $86.06 |
| Newfoundland and Labrador | $32.11 | $45.19 | $72.03 |
| Nova Scotia | $25.00 | $46.15 | $80.29 |
| New Brunswick | $25.00 | $46.15 | $61.54 |
| Quebec | $35.60 | $51.80 | $81.12 |
| Ontario | $31.25 | $48.72 | $84.51 |
| Manitoba | $32.05 | $48.08 | $72.12 |
| Saskatchewan | $35.10 | $50.75 | $78.44 |
| Alberta | $35.83 | $53.23 | $85.64 |
| British Columbia | $37.03 | $54.22 | $85.66 |
Source: Job Bank wages, 2025 release (ESDC). Low and high are the 10th and 90th percentiles.
Occupation details: ESDC OaSIS 2025, based on NOC 2021.