60031 – Accommodation service managers
Lead statement
Accommodation service managers plan, organize, direct, control and evaluate the operations of an accommodation establishment or of a department within such an establishment.
Main duties
- Develop, implement and evaluate policies and procedures for the operation of the department or establishment
- Prepare budgets and monitor revenues and expenses
- Participate in the development of pricing and promotional strategies
- Negotiate with suppliers for the provision of materials and supplies
- Recruit and supervise staff, oversee training and set work schedules
- Negotiate with clients for the use of facilities for conventions, banquets, receptions and other functions
- Resolve customer complaints.
Employment requirements
- Several years of experience within the accommodation industry are usually required and may substitute for formal educational requirements.
- A university degree or college diploma in hotel management or other related discipline is usually required for managers employed by hotel chains or large accommodation establishments.
Example job titles
accommodations manager · accommodation services manager · hotel assistant manager · bed and breakfast manager · bed and breakfast operator · rooming house keeper · camp manager · campground manager · campground operator · canoe camp operator · country inn operator · hotel director · fishing camp operator · front desk manager · front desk manager - accommodation services · front desk hotel manager · hotel front desk manager · hotel front office manager · lodging house manager · guest services manager · hotel manager · hunting and fishing lodge manager · hunting camp operator · inn manager · inn operator · innkeeper · boarding house manager · recreational campground manager · reservations manager · resort manager · rooms manager - accommodation services · seasonal resort manager · student residence manager · university residence manager · youth hostel manager · motel manager · boarding house keeper · resort campground manager · guest-house operator · ski resort manager
Wages (per hour)
| Province / territory | Low | Median | High |
|---|---|---|---|
| Canada | $21.54 | $38.00 | $71.15 |
| Newfoundland and Labrador | $24.83 | $35.61 | $57.24 |
| Nova Scotia | $21.15 | $33.37 | $56.15 |
| New Brunswick | $23.65 | $37.52 | $65.97 |
| Quebec | $21.00 | $37.50 | $62.50 |
| Ontario | $21.54 | $40.00 | $70.00 |
| Manitoba | $17.50 | $36.54 | $67.31 |
| Saskatchewan | $20.62 | $32.91 | $56.52 |
| Alberta | $27.00 | $38.79 | $82.39 |
| British Columbia | $27.10 | $39.94 | $67.13 |
Source: Job Bank wages, 2025 release (ESDC). Low and high are the 10th and 90th percentiles.
Occupation details: ESDC OaSIS 2025, based on NOC 2021.