60040 – Managers in customer and personal services
Lead statement
Managers in customer and personal services include managers of establishments that provide services such as dry cleaning, hairdressing or residential cleaning. This unit group also includes managers of schools that provide non-vocational instruction in driving, languages, music, dance, art, cooking or fashion.
Main duties
- Plan, organize, direct, control and evaluate the operations of an establishment providing services such as dry cleaning, hairdressing or residential cleaning, or a school providing non-vocational instruction in driving, languages, music, dance, art, cooking or fashion
- Establish or implement policies and procedures for staff
- Plan and control budget and inventory
- Respond to inquiries or complaints and resolve problems
- Manage contracts for advertising or marketing strategies
- Hire, train and supervise staff.
Employment requirements
- A college diploma or vocational certificate in the subject of instruction may be required.
- One to three years of experience in the service being offered are usually required.
- Completion of secondary school is usually required.
Example job titles
barber shop manager · beauty shop manager · car wash manager · carpet cleaning service manager · cold-storage manager · cooking school manager · craft school manager · crematorium manager · pet grooming establishment manager · pet grooming salon manager · automobile driving school manager · automobile driver training school manager · driving school manager · dry cleaning plant manager · dry cleaning service manager · esthetic services manager · fur cleaning plant manager · hairdressing salon manager · hairstyling salon manager · residential cleaning service manager · janitorial services manager · laundry and dry cleaning manager · laundry manager · laundry service manager · modelling school manager · dance school manager · academy of music manager · music school manager · music academy manager · pest control service manager · pet care services manager · holidays service manager · sauna manager · art school manager · school of art manager · septic tank service manager · shoe repair service manager · swimming pool maintenance service manager · tanning salon manager · movie theatre manager
Wages (per hour)
| Province / territory | Low | Median | High |
|---|---|---|---|
| Canada | $20.00 | $34.00 | $62.93 |
| Newfoundland and Labrador | $20.35 | $30.10 | $56.85 |
| Nova Scotia | $21.69 | $32.39 | $52.81 |
| New Brunswick | $21.67 | $29.35 | $52.32 |
| Quebec | $21.75 | $33.95 | $59.38 |
| Ontario | $20.00 | $36.25 | $65.08 |
| Manitoba | $23.68 | $38.33 | $61.16 |
| Saskatchewan | $21.86 | $31.63 | $49.11 |
| Alberta | $19.72 | $32.51 | $59.27 |
| British Columbia | $22.31 | $37.26 | $55.90 |
Source: Job Bank wages, 2025 release (ESDC). Low and high are the 10th and 90th percentiles.
Occupation details: ESDC OaSIS 2025, based on NOC 2021.