12011 – Supervisors, finance and insurance office workers

Lead statement

Supervisors of finance and insurance office workers supervise and coordinate the activities of workers in the following unit groups: Payroll administrators (13.102), Accounting and related clerks (14.200), Banking, insurance and other financial clerks (14.201) and Collection clerks (14.202).

Main duties

• Implement efficient working processes and coordinate, assign and review the work of clerks engaged in the following duties: administering accounts payable and receivable; processing, verifying and recording financial documents and forms; administering payrolls; processing, verifying and recording insurance claims and forms; and collecting user fees and payments on overdue accounts
• Examine and verify accuracy of work and authorize routine payments, credits and other transactions
• Establish work schedules and procedures and coordinate activities with other work units or departments
• Resolve work-related problems and prepare and submit progress and other reports
• Identify training needs and train workers in job duties and company policies
• Requisition supplies and materials
• Ensure smooth operation of computer systems and equipment and arrange for maintenance and repair work
• May perform the same duties as workers supervised.

Employment requirements

• Completion of a college program or courses in bookkeeping, accounting or a related subject is required.
• Experience in the clerical occupation supervised is required.

Example job titles

accounting supervisor · supervisor of accounting · accounts payable supervisor · accounts receivable supervisor · assistant financial institution accountant - financial services · assistant bank accountant · bank clerks supervisor · billing supervisor · bookkeepers and accounting clerks supervisor · bookkeeping supervisor · budget supervisor · cash receipts supervisor · claims adjusters supervisor · collection clerks supervisor · collection supervisor · cost supervisor · credit and collection supervisor · credit clerks supervisor · credit supervisor · customs brokerage clerks supervisor · financial accounting supervisor · accounting section head · billing unit head · merchandise clerks supervisor · pay and benefits supervisor · paymaster · payment processing unit supervisor · payroll supervisor · sales records supervisor · accounting clerks supervisor · assessment clerks supervisor · tabulating supervisor · tabulation supervisor · tabulators supervisor · credit service group leader · assistant accountant · tollgate supervisor · petty cash supervisor · clerks supervisor - bank or financial institution · financial control supervisor

Wages (per hour)

Source: Job Bank wages, 2025 release (ESDC). Low and high are the 10th and 90th percentiles.