64311 – Pursers and flight attendants

Lead statement

Flight attendants ensure the safety and comfort of passengers and crew members aboard aircraft.

Main duties

• Greet passengers, explain and demonstrate safety procedures, check the general condition of the aircraft cabin, ensure that all necessary supplies are on board
• Attend to safety of passengers during take-offs, landings and emergencies
• Serve food and beverages to passengers and make flight announcements.
• Coordinate the activities of flight attendants, provide service to passengers during flight and complete reports.
• Supervise ship attendants and arrange activities for passengers
• Conduct ship's business, such as signing on crew, maintaining payroll records, assisting passengers in preparing customs declarations and supervising baggage storage.

Employment requirements

• Flight attendants and flight pursers require the completion of secondary school and a training program approved by Transport Canada.
• Flight attendants and ship pursers usually require experience working with the public.
• Flight pursers/customer service directors require experience as a flight attendant.
• Ship pursers may require experience as a ship attendant.

Example job titles

aircraft flight attendant · flight attendant · commissary attendant - air transport · airline purser · flight purser · purser - air transportation · ship purser

Wages (per hour)

Source: Job Bank wages, 2025 release (ESDC). Low and high are the 10th and 90th percentiles.